Shipping policy
1. Order Processing
- All orders are processed within 1–3 business days after confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
- Customers will receive order confirmation and shipping updates through phone or email.
2. Shipping Time
- Estimated delivery time across Pakistan is 3–7 business days depending on your city and courier service.
- Remote areas may require additional delivery time.
- Delivery delays may occur during sales, holidays, or due to unexpected circumstances.
3. Shipping Charges
- Shipping charges will be shown at checkout before order confirmation.
- We may offer free shipping on selected products or promotional campaigns.
4. Cash on Delivery (COD)
- We offer Cash on Delivery (COD) services in selected areas of Pakistan.
- Customers must ensure availability at the provided address to receive the order.
5. Incorrect Address Information
- Customers are responsible for providing accurate shipping details.
- Seamaz will not be responsible for orders delayed or lost due to incorrect addresses or phone numbers.
6. Order Tracking
- Once your order is shipped, tracking details may be shared via SMS, WhatsApp, or email depending on the courier service.
7. Damaged or Missing Items
- If you receive a damaged product or an item is missing, please contact us within 24 hours of delivery.
- Customers may be asked to provide photos or proof for verification.
8. Delivery Delays
While we try our best to ensure timely delivery, Seamaz is not responsible for delays caused by:
- Courier company issues
- Weather conditions
- Public holidays
- Natural disasters
- Unexpected operational delays
9. Contact Information
If you have any questions regarding shipping, please contact us:
Seamaz
Email: seamaz23@gmail.com
Phone: 0307-8666144